Human Centered Product Management
Ethics Content Description
This lecture shifts the focus from “managing” ethical tensions to examining how ethics and politics are materially built into products themselves. Using case studies such as the TikTok recommendation algorithm, we draw on classic perspectives from Science and Technology Studies (STS) to analyze how problem definitions, design decisions, and optimization goals stabilize particular social values and forms of power. The session emphasizes practical reflection on how product managers can intervene in these processes and re-open design choices that might otherwise seem inevitable.
Course Description
Ask any product person what the most important skills are for Product Managers, and they'll say interpersonal dynamics--negotiation, communication, conflict resolution, interviewing, and more. This class will look at the role of product management through a human-centered lens, including customers and coworkers. Students will also experience the Agile-Lean-UX development process.